Have any questions or need assistance? We're here to help
Contact Information
Business Hours
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM PST
Send Us a Message
Ready to discuss your flooring needs? Contact us today for wholesale pricing and partnership opportunities.
Our Locations
Connect with our regional teams across North America for personalized service and local support
Los Angeles Office
Los Angeles, California
United States
Vancouver Office
Vancouver, British Columbia
Canada
Frequently Asked Questions
Common questions about our products and services
What is the minimum order quantity?
Minimum order quantities vary by product line. Builder solutions typically start at 1,000 sq ft, while distributor partnerships have flexible MOQs based on your market needs.
What are your delivery timeframes?
Standard delivery is 7-14 business days for in-stock items. Rush orders and large volume shipments can be accommodated with advance notice.
Can I request product samples?
Yes! We provide free samples for qualified builders and distributors. Contact us to request samples with your specific project requirements.
What warranty do you offer?
We focus on providing high-quality products and excellent pre-sales consultation services. Please contact our sales team for specific product quality assurance policies.
Need Immediate Assistance?
For urgent orders or time-sensitive project needs, contact our priority support team